BCBSM

Editor's Review

🌟 Discover the convenience of managing your health plan with the Blue Cross Blue Shield of Michigan app! 🌟 As the #1 Commercial Health Plan for Member Satisfaction in Michigan for two out of three years, including being #1 in Digital Channels, we bring you an app designed to make healthcare simpler and more accessible. Learn more about our J.D. Power awards.

📱 With convenient access to your health plan details, you’re more informed when you need care. If you’re a Blue Cross Blue Shield of Michigan member, you can:

• 💰 View your deductible and other plan balances
• ✅ See what services your plan covers
• 🧾 Check claims and EOBs
• 🏦 Check your HSA and FSA account (for Health Equity users)
• 💳 Pay your plan bill (for non-employer coverage)
• 👨‍⚕️ Find doctors and hospitals in your network
• 📍 Select and view your Primary Care Physician
• 📞 Get access to care including our 24-hour nurse line and telehealth
• 🆔 Have your virtual ID card handy
• 📊 Compare quality ratings for doctors and procedure costs
• 💊 Research drug prices and coverage requirements
• 💬 Contact customer support
• 💪 Take your health assessment and other wellness services
• 🤖 Use our Virtual Assistant for 24/7 support
• 🔒 Keep your secure account info updated
• 🔑 Use biometric login for faster login

⚠️ The app supports most of our plans, but not all. If you're an FEP member with a PPO plan, a MESSA member, or a Blue Cross Complete (Medicaid) member, the app won’t work for you.

🔑 Here’s an overview of the permissions associated with our app and why they are needed:

• Identity: Google Play™ services needs this to send you push notifications. BCBSM won’t use anything related to your identity that isn’t associated with your account.
• Wi-Fi connection: This allows the app to check for an active internet connection, ensuring it functions correctly.
• Photos and other media: We use this to deliver PDFs to you and to display your virtual ID card. BCBSM will not access or use your pictures or saved files for any other reason.

❓ Questions about the app? Please visit bcbsm.com/app.

🛡️ © 1996-2024 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.

Features

• View deductible and plan balances

• Check claims and Explanation of Benefits (EOBs)

• Access HSA and FSA account information

• Pay plan bills for non-employer coverage

• Find doctors and hospitals in your network

• Select and view Primary Care Physician

• Access 24-hour nurse line and telehealth

• Virtual ID card for easy access

• Compare doctor quality ratings

• Research drug prices and coverage

• Contact customer support easily

• Take health assessment and wellness services

• Use Virtual Assistant for 24/7 support

• Update account info securely

• Biometric login for faster access

Pros

• Convenient access to health plan details

• Easy to find doctors and hospitals

• Quick access to virtual ID card

• 24/7 access to nurse line and telehealth

• Biometric login for faster access

Cons

• Not compatible with FEP PPO plans

• Incompatible with MESSA plans

• Not for Blue Cross Complete (Medicaid) members